Watch together · 0:49 · English
Close a frightening phone pop-up without calling
A 49-second illustrated example: leave a fake virus warning, use Safari’s tab controls and avoid the phone number shown in the alert.
English captions are visible in the video. A selectable caption track and the transcript below are also available. Playback stays on Haven & Signal; no YouTube connection is needed.
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Use the full guide for Safari or Chrome, recurring notifications and what to do if information, access or money was shared.
Open the scam pop-up guide →Keep the one-page safety card →iPhone and Safari · 49 seconds · Simplified example. This video covers browser pop-ups. If you shared a password or code, installed something or paid, continue with the recovery steps in this guide.
Read the full transcript
Virus warning on your parent's iPhone? Even the close button could be fake. Don't call, pay, or install anything from that pop-up. Close the browser tab, not the warning. In Safari's compact layout, tap More, then All Tabs. Using the top or bottom layout? Tap the Tabs button. In the tab overview, close the affected tab using the X at its upper right. Don't reopen it. Already shared a password or code, installed something, or paid? Closing the tab won't undo that. Save this for your family. Get the next steps in our free scam pop-up guide at Haven and Signal dot com.
Video credits
Haven & Signal · Illustrated educational video. Published September 13, 2026.
Music: “Reverie” by Scott Buckley, released under CC BY 4.0. Excerpt, filtering, background volume adjustment, fades and ducking beneath narration. www.scottbuckley.com.au
Photography: Andrea Piacquadio / Pexels. Photos illustrate everyday contexts; they do not depict customer testimonials or device testing.